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Support and upgrade conditions


Each product purchased comes with a support and upgrade service. All the following versions (bug fixes, minor and major releases) are free of charge during this period of ONE year. Beyond this period, bug fix releases remaining free of charge. You can extend this period before it ends for 20% of the price per year and for a period of 4 additional years maximum (ECMerge familly).

When your free update period expires, you can buy the new version of your product at 40% rebate. Please contact us to get the coupon code.

'All platforms' bundle

The 'All platforms' bundle is automatically extended to newly supported platforms. When a new platform is supported during your support initial period or extension, you acquire it automatically for free.